Can't update Firestick OS or factory reset(Firestick 4K)

fairfax · 2022-03-06T04:12:31.507Z

Anyone else having this issue? I’ve done this numerous times on multiple Firesticks, now I get an “update error” message when trying to update the OS, and when I attempt a factory reset it just continuously bounces me back to the home screen. I couldn’t find anything online, so I finally contacted Amazon, and at the end was literally told “wait 2 or 3 days and then try again”.

Also, not sure if this is related, but neither Prime Video nor IMDB show anywhere on my device anymore. No icons, not showing in installed apps…I can search for them in the app store, they show as owned, but when I click open the screen just refreshes to the search.

Any help would be greatly appreciated.

TP-Dracoo · 2022-03-06T11:41:14.260Z

Please review this for all firestick issues and guides, if the following hasn’t worked feel free to ask.

This should resolve most to all issues.

All fire stick guides in one spot! *Please Read* Streaming Devices / Hardware

Alot of talk on this, so I’m making all the troy guides available updated in one topic pinned for easy access. Please be aware of all of amazons changes before buying a product or trying to cut the cord. Take a look here as well. Please understand you are limited in customization of your device. Kodi users DO NOT use builds, stick with single addons. Maintain your device always with sticks. Always search troypoint.com for updated stuff first. Remote shell app Best streaming apps to use with …

Unplug everything and rest the stick. Try again later. When you do make sure its getting power from the wall, also it may be overheated.

rjwinkler · 2022-03-08T14:57:08.287Z

Have you register the FS on your account?

system · 2022-03-13T04:13:03.056Z

This topic was automatically closed after 7 days. New replies are no longer allowed.

system · 2023-04-05T09:48:54.330Z

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