Fire stick stuck on logo screen

stevee · 2023-08-24T10:55:28.354Z

I cannot get my fire stick 4K Max to load , when I power it up the fire tv screen logo comes on and after a few minutes the screen goes black and text in bottom right corner says loading and then nothing , I contacted Amazon they said they cannot help but offer me a 20% discount trade in on a new one, this seems very bad to me as I have found out it is Amazons fault as it was there download that bricked the fire stick, I also went on U-TUBE to find out more and apparently it is quite common I also followed all the u-tubers remedies and nothing works. Has anyone else had this problem, I can’t even factory reset it any help would be great.

pirate77 · 2023-08-24T10:57:12.670Z

have you tried to factory reset using the remote only

stevee · 2023-08-24T11:00:44.409Z

Yes tried every thing nothing works.

pirate77 · 2023-08-24T11:02:23.177Z

a few people on here have had that happen i dont think there is a remedy sorry i couldnt help

Miki · 2023-08-24T12:33:02.382Z

If this update bricked it, I’m afraid there isn’t an option to unbrick it.

Amazon FireTV update may be bricking devices Streaming Devices / Hardware

stevee · 2023-08-25T15:36:10.524Z

I think you are right , thanks anyway.

t33bone · 2023-08-25T17:17:47.744Z

happened to a buddy of mine 4 of them but he had filelinked i believe on them which sent viruses to them all. -(

crackerb2 · 2023-09-01T12:33:25.715Z

I have gone through 2 firesticks in 6 months. I just installed my third one I have no idea why they are going bad but I have the same issue. It comes on but then goes to the logo which shrinks to about 1/3 of the screen and I can’t do anything. Hopefully this new FireStick will last longer. I also have the Walmart Onn but haven’t used it. I guess I will hold it to use if this firestick goes out. Does anyone know what it does this?

Dukeweaver · 2023-09-05T01:37:10.036Z

happened to two of my firestick 4K’s. Could not save either of them, but did motivate me to purchase a formuler box.

Miki · 2023-09-05T01:57:39.966Z

Amazon FireTV update may be bricking devices Streaming Devices / Hardware

AJS1 · 2023-09-05T02:17:32.323Z

Maybe we should take all those fire sticks that are bricked put them in a box filled with dog s*** and send it to Amazon administration.

Miki · 2023-09-05T02:34:52.100Z

My question is, they know about it, now what the blazes are they going to do about it? Can you say “class action law suit”. I don’t blame anyone for dropping Amazon like a hot potatoe.

BigDave · 2023-09-12T22:23:07.070Z

TDUK has a YouTube video on how to fix it. It’s recent, j just do search on YouTube for his videos

Ed.G · 2023-09-13T14:40:06.661Z

If you have a USB drive connected to your Firestick, power off and remove it. I was having a problem with my 4K, and had to re-format the thumb drive that I had connected to it.

PapaS · 2023-09-13T14:50:42.211Z

Here’s the link @BigDave was referring to.

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