Review from a Amazon customer. Maybe not true but I thought Id share:
1.0 out of 5 stars Great hardware but horribly buggy software that constantly calls home to China
Reviewed in the United States
on February 22, 2023
Verified Purchase
Why did my review get deleted? It was up for a while and then disappeared.
The RockTek G2 has just the hardware specs I want and has a snappy, smooth UI with clean-looking Android TV. But it’s full of bugs with HDMI-CEC and other problems. The worst was that it developed a bug that would cause it to reboot 3 minutes after going to sleep… over and over and over again. If I was using another device on my TV, the G2 would interrupt me by switching input when it rebooted. At night, my TV would never sleep because the G2 would constantly wake it up.
Also, despite RockTek being a Taiwanese brand, this is just a Chinese device from SEI Robotics. RockTek is just the label. The G2 gets not just hardware but also firmware updates from SEI in Shenzen and constantly calls home to them. There is no effective English-language support, no warranty, and no English privacy policy.
Went back to Nvidia Shield TV Pro. It’s a bit old, but well-supported by a reputable company.
Edit #2:
I gave the G2 a third try. They seem to have fixed the constant rebooting issue. But it still has so many glitches. For example, when waking from sleep, sometimes it will only connect to 2.4 ghz Wifi, and then get terrible network performance, unable to do 4k HDR without constant buffering. Only a restart will fix this. Also, sometimes when waking from sleep, connected external storage, like a flash drive, will not show up anymore, and you have to physically disconnect and reconnect. Bluetooth pairing just freezes on the pairing screen. Button presses work inconsistently. So very glitchy.
It has great specs but it’s far too buggy even after several months and a couple of firmware updates.
Also, I found the Shield too old, lacking to many codecs and HDR formats, and getting poor wifi performance.
I settled on the Fire TV Cube. It has an annoying homescreen, but for actual streaming - which is the point - it just works, really well.