Tivimate Favorites Keep Going Away

Tumble · 2024-04-06T19:54:50.894Z

My 80-something uncle calls me about every 6 weeks to complain that his playlist and favorites are missing. I don’t understand how this keeps happening! I know he has a VPN and I’m pretty sure it connects automatically when he turns on his Firestick.

This is driving me nuts because I have to guide him through the process of deleting his data and signing back into TVM and reinstalling his playlist (by telephone) since he can’t remember how from one month to the next.

Does anyone know what causes this problem?

I am willing to help with TiviMate issues in my local area and I wonder if anyone has considered setting up a coaching network in local areas. I would love it if there were someone in the Oklahoma City area who could help my uncle. I know that’s a long shot.

Miki · 2024-04-06T19:56:11.779Z

A post was merged into an existing topic: Favorites disappearing on tivimate

Miki · 2024-04-06T19:56:12.080Z

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