ONN 4K: "Content failed to load"

[Nonya_Biz]

Onn 4K briefly goes to homes screen for 1/2second then blacks out to this screen:

I tried reboot, reset,left disconnected from powerfor 30 minutes.

Any ideas?

[MikeN]

Onn Streaming box not working? How to Reset Onn pro, 4k box and Stick

[Nonya_Biz]

i can get into the reset menu but it will not allow me to select any option.
I think I need a new box.

[Patachou]

Hi folks. I SEARCHED for this problem and just COULDN’T find ANYTHING for Android TV, so I hope you won’t be upset with me posting here …

Need some help PLEASE!
I’m using my onn 4k pro android tv box and today while trying to open my YouTube it just locks on the open page and has a circle that just loops around under the YouTube Sign-in page like buffering circles. It won’t load anything for me. I tried resetting the modem & router as well as unplugging my onn 4k pro box but still get same problem. Maybe someone knows what to do to help fix this problem. Maybe a code for downloader or something to reinstall or update?

Also, I CAN’T open my GOOGLE PLAY STORE. It says I have to sign-in again but nothing happens to allow me to do so. I keep trying to select Sign-in but I get NO RESPONSE as screen just sits there frozen with constant looping circle on the sign in page! Like a buffering circle. So, I CAN’T UPDATE ANY applications needed to be updated by Play Store!

ANY HELP Any help would be greatly appreciated!!! PLEASE

[Nonya_Biz]

Turn off your VPN?
Clear system cache.

[Patachou]

Thanks @Nonya_Biz for your suggestions. I did turn off VPN and cleared system cache using TechdoctorUK cache cleaner. Unfortunately didn’t work. Still not able to sign into Playstore or YouTube on the 4k pro android box

[itzme]

@Patachou…have you tried signing into your account from the Onn 4K Pro settings, maybe delete the account, restart the box, sign in again, then try YT or the play store…